Track Usage Statistics

Monitoring your usage statistics is crucial for maintaining control over your resources and ensuring that you maximize the value of your subscription plan.

What is Usage Tracking?

Tracking your usage statistics allows you to monitor and manage the resources and features you are utilizing within the app. This helps ensure you stay within your plan limits and optimize your usage for better performance and cost management.

How to Track Your Usage Statistics

• Accessing Your Billing Information:

  • On the top right corner of the app, click on your profile picture.

  • Click on "Billing". This will open the billing information in a new tab.

• Navigating to Subscription Tab:

  • Go to the "Subscription" tab.

  • Under "Plan Usages", you can check your usage of different items such as interactions, campaigns, users, workspaces, and gallery storage.

Checking Specific Item Usage Statistics

Other than the "Plan Usages" section, usage statistics for different items are available at various locations within the app:

• Interactions:

  • Found on the common header

• Under the "Dashboard" > "Game" tab

• In the "Business Settings" > "Workspace" screen

• Campaigns:

  • Located on the "Campaign" screen

• In the "Business Settings" > "Workspace" screen

• Users:

  • In the "Business Settings" > "Users" screen

• Workspaces:

  • In the "Business Settings" > "Workspace" screen

• Gallery:

  • On the "Gallery" screen

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For further assistance, please contact our support team at [email protected].